ASPire Financial Services creates a platform that can be used by any broker dealer or investment firm, pending approval by the sponsor. To ensure that Financial Advisors are paid properly, a broker dealer/investment firm should sign a service agreement with both ASPire Financial Services and the custodian, Matrix (MG Trust Co.,LLC).

Financial Advisors do not need individual agreements with ASPire Financial Services; each enrollment form has an Authorized Agent form wherein the FA will fill in their profile information and sign, and the participant will also sign, agreeing to the FAs services on their account with ASPire Financial Services.

To add ASPire Financial Services:

1.) Go to the Advisors' page or the Employers' page
2.)Under QuickLinks, click "Plan Materials"
3.)Download and print the "Plan Establishment Guide"
4.)Complete the document and fax to 813.425.9781
5.)Once processed, you will have a site created for your plan on the website, wherein enrollment forms and instructions will be posted.

A Financial Advisor can service participants in any district that does not prohibit their access. Most plans have an Open Firm policy, but some have limited access. An FA can apply to be added to a plan by emailing addfa@403basp.com. Once this email received, ASPire Financial Services will confirm the plan

In most cases, Employers either do not limit the number of fund families accessible to a Participant through ASPire Financial Services, or names several fund families. Financial Advisors, when filling in the Account Investment Election form, should keep these points in mind: Be consistent in share class, i.e. do not insert American Funds A shares and R3 shares on the same form. If you intend for fund shares to be load-waived, please note the ticker symbol as ABCX

ASPire Financial Services has access to a universe of over 20,000 mutual funds within over 400 fund families. Many plans are restricted to certain fund families by their district or TPA. You can find your choices in "Review your Plan Investment Options" on a districts plan site within www.403bplan.info. You should also consult your Broker Dealer as to which fund families you are authorized to offer.

No, ASPire Financial Services is a mutual fund provider, but should soon have a fixed-return product available.

You may offer either A-class shares, or retirement shares, most commonly R shares. R shares do not have an associated load; advisors are paid by 12b1 commissions contained in the funds internal expenses. A-class shares are not available as load-waived in some cases (i.e. American Funds); check with ASPire Financial Services regarding situations wherein you choose to offer load-waived shares.

Advisors are paid just as they would in normal circumstances; the broker dealer is paid, and payments flow through to the agent. Loaded shares are paid, as are the 12b1 commissions, depending on share class chosen.

ASPire Financial Services, for its record keeping services, charges $40 and 15 basis points (0.15%) of the account value annually. These fees are broken out of the participants account monthly.

Yes. Once your first enrollment form is processed, you will receive an email from ASPire Financial Services with their logon info, granting you online access to any participant accounts wherein you are listed as authorized agent.

Advisors will have account view access online. Under normal circumstances, FAs will not have discretionary capabilities online or over the phone. In certain cases, where compliant with the policy of the FAs Broker/Dealer, discretion can be granted, with written permission from the participant.

If a sponsor inquires as to remittance instructions, they should be directed to our employer page. Once there, under Quick Links, they can click on “Contribution Process” for all remittance instructions, as well as payroll roster transmittal instructions.

Yes, existing accounts may be transferred to the new ASPire Financial Services account. There is a transfer form under each plan's "Plan Details" page, and this would need to be filled out, as well as any delivering firm's required transfer form, and possibly a transfer form required by the Third Party Administrator (TPA). For American Funds transfers, a delivering firm form is not required.

Yes, hard copy statements are sent to participants on a quarterly basis, as well as on-going online access.

No, Financial Advisors do not receive hard copy statements, but do have online access to their participants accounts.

Once on the site, select “Plan Search”. This link will give you the option to select your “State” and “Plan/District Name”. Next, please click on “Plan Details” located under Quick Links. Here you can find your plan’s most current enrollment form.

Fax to: 813.466.7523 ||| Email to: enrollments@aspirefinserv.com ||| Mail to: ASPire Financial Services ||| ATTN: Enrollments 5310 Cypress Center Drive Cypress Center II, Suite 101 Tampa, FL 33609